How do I submit my 1-9 documents?

The email you received from Ascendo Resources contains a link to electronically complete your tax forms and Section 1 of the I-9, including the upload of your supporting I-9 documents. For questions, contact our Administrative Team at payroll@ascendo.com or 305-423-1221.

How do I update my W-4?

To update your W-4 contact our Administrative Team at payroll@ascendo.com or 305-423-1221.

I never received my login information. Who should I contact?

First, check your email. You should have received an email from Ascendo Resources with your login credentials. If you did not receive the email, please contact our Administrative Team to request new login credentials: payroll@ascendo.com or 305-423-1221.

What is DocuSign? Is it secure?

Ascendo Resources uses DocuSign, an electronic signature system that allows you to sign many of the required intake documents. DocuSign is a cloud-based service provider that offers a fast, easy, and secure way to electronically sign documents. While you are always welcome to sign all documents at our office, the electronic signature process also affords you the time to read through the documents at your leisure.

What is the payroll process?

Hours should be submitted for approval each Friday. Payroll is processed Sunday through Saturday for timesheets submitted each week. With direct deposit, funds are usually available within 24-48 hours from when the payroll is issued. If you do not have direct deposit, a live check will be mailed on the day the payroll issues. Please allow five business days for postal delivery of a mailed check.

Where do I report my time online?

If you are an Ascendo Resources temp employee or consultant, you can access your ADP timesheet on our website under the “For Job Seekers” tab.

Who can I contact with payroll questions?

For payroll and time reporting assistance contact our Administrative Team at payroll@ascendo.com or 305-423-1221.

Questions?

Get in touch with an Ascendo representative to see how we can help you take your career to the next level.

Contact Us